Freedhome Luxury Motorhome Hire FAQ
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How do I book?• Online booking form on the website
• By telephone on 0800 772 3880
• Live chat on the website
• By email [email protected]
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What is the deposit and when is the balance due?• Deposit is £250
• Balance is due 8 weeks before departure
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Who can drive the motorhome?• Anyone between the ages of 30-70 with 2 years driving experience
• Up to 6 minor points on your licence. If you have more convictions please contact us. We do not charge for points on your license in most cases
• The motorhome can be rented if you live within the EU, USA, Canada, Australia or New Zealand
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What does the price include?• One driver
• Sat-Nav
• Bike rack (up to 4 bikes max. 60 kg)
• Unlimited UK mileage
• UK fully comprehensive insurance
• UK breakdown cover
• LCD TV/DVD
• Full pre-hire demonstration
• Gas bottle
• Caravan & Camping Club privilege membership
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Is there a minimum hire period?• June/July/August – 7 nights
• Rest of the year – 5 nights
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What documents do I need?• Your full driving licence
• two proofs of address such as bank statements or utility bills dated within 60 days of your hire date
• We will ask you to provide a DVLA driving summary to validate your driving licence information with up to date details for our insurance purposes. We will require access to your online DVLA record. This is to validate any driving endorsements or not, that you may have.
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What if I damage the motorhome?• Don’t worry! Accidents can happen, thankfully very rarely. Firstly contact our office and inform us of what damage has taken place. This can be done by phone, email, text and we are available 24 hours a day. In most instances we can rectify the issue and provide assistance. For peace of mind you can purchase cover which reduces your insurance excess to only £250.
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Can I take the motorhome out of the UK?• Yes, EU insurance and cover is charged at £10 per night
• Minimum 7 night applies
• The motorhome can be taken to; Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Portugal, Republic of Ireland, Spain, Sweden and Switzerland
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Where do I pick the motorhome up from?• You can collect your motorhome from our premises in Bury, North Manchester
• Eton Business Park, Bury Road, Bury, Greater Manchester, M26 2ZS
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What optional extras can I book with my motorhome?• Additional Drivers: £5 per night (max 2 additional drivers in total)
• Double bed linen pack & 2 towels: £29.99
• Single bed linen pack & 1 towel: £15.99
• European Vehicle Insurance and Travel Pack: £10 per night (minimum 7 night applies)
• Outdoor Furniture: £4 per night
• Collection and Return from Manchester Airport for 4 passengers: £80 (one way £40)
• Collection and Return from Piccadilly Train Station for 4 passengers: £70 (one way £35)
• Collision Damage Waiver (CDW): £20 per night
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Can I take my pet?• Yes. We have a selection of dedicated pet friendly motorhomes. We allow a maximum of 2 medium sized dogs in our pet friendly motorhomes. The charge for this is £42 per hire. The security deposit will be £1500 and you will be required to sign our pet policy.
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Does the motorhome have a TV?• Yes all our motorhomes have a 1080p high definition TV with built in DVD player, USB port & HDMI port
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Will the motorhome fit baby/child seats?• Yes but only seats that are designed to fit a standard 3 point seatbelt. Motorhomes in general do not have Isofix seatbelts
• It is the responsibility of the parent to ensure the seat belt is securely attached to the baby/child seat
• You can purchase baby/child seats with us for £3 per night
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How many miles per gallon should I expect?• Around 26-28 miles per gallon. All our motorhomes are diesel
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Can I park my car with you whilst I am away?• Yes we offer on-site secure parking
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What is a handover?• You will receive expert advice on how to use the motorhome when you arrive at our premises. You will be shown all the key features, how to use the various items with the home, how to replenish the fresh water, use the on-board heating systems etc. The motorhomes are very easy to use and operate. User guides are provided along with demonstration videos.
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What is the security deposit?• A security deposit of £1000 is pre-authorised on a debit/credit card when you pick up the motorhome. The name on the card must match the hirer’s name.
• £1500 security deposit is needed with all pet friendly or special even hires, such as festival hires.
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What time can I pick-up and drop off the motorhome?• Official pick up time is between 14:00-16:00
• Official drop off time is 11:00
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How old are the motorhomes?• Our motorhomes are never above 1 year old.
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What does my motorhome come with?• Please click the link to see a complete inventory of the motorhomes
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What works from the LPG gas bottle?• The heating and hot water
• The hob/grill/oven
• The fridge runs off the leisure battery when you’re driving
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What works from the leisure battery?• Lights
• Water pump
• LCD TV
• The leisure battery charges as you drive, from a 240v charger when hooked up to the mains and also through the solar panels
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What does hooking up to the mains electricity mean?• On most campsites you can park your motorhome on an electric hook-up pitch
• Electric hook up provides mains electricity which powers the fridge, water heater, space heater and re-charges the leisure battery
• The on-board 240v plug sockets can only be used when hooked-up to the mains
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What plug sockets are in the motorhome?• There are up to 3 plug sockets
• There is a 12v socket in the cab area which can be used to power phone chargers etc.
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What is CDW?• Collision Damage Waiver (CDW) at £20 per night (Minimum charge term for CDW is 5 nights in winter and 7 nights in the summer to a maximum of 21 nights) will reduce the £1000 excess for damage caused due to a Road Traffic Accident (RTA) or collision (i.e. reported accident) to either the vehicle or third party property to £250. It will also cover the cost of replacement tyres, windscreen and wing mirrors. However it will not cover any damage to the vehicle or third party property caused through a reversing manoeuvre, replacement or repair of windows and overhead damage above 6 feet. No insurance cover is offered for any damage deemed as gross negligence, or any internal damages therefore full liability will apply. Applies in respect of first incident and or claim, not entire rental duration. Once an accident has occurred CDW cannot be restarted and standard insurance terms will apply. Incident must be reported to us within 24 hours otherwise CDW cover will not apply. Should the Terms and Conditions not be adhered to, the CDW will be void and the customer will be liable in full for all costs and damages. Please note that the CDW is completely optional and cannot be taken out on hire day.
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Is the motorhome suitable in winter?• Yes the motorhome is insulated and has double glazed windows
• The on-board space heating (blown air) keeps the motorhome warm in the winter months
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What is the fresh water storage on-board?• There is a fresh water tank approximately 120L
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Like for Like Quote*Freedhome Luxury Motorhome Hire want you to have the best experience in your motorhome and want our customers to be happy with their hire from start to finish.
Standards do vary greatly within the motorhomes industry and Freedhome encourages you to look at independent reviews, wherever possible, before you hire your motorhome. Freedhome owns all their motorhomes and never sub hire from members of the public which is common practice within the industry. This enables us guarantee the very highest level of cleanliness and maintenance throughout. We also only hire vehicles that are less than 3 years old ensuring that they are top of the range, with the latest technical specification.
We are always happy to match any like for like quote you may have been given
as we are confident that we provide the best motorhome hire service including, excellent customer care from pre-booking advice until you return from your hire.
We will match a like for like quote as long as the hire is for the same dates, in a comparable vehicle of the same age and includes all the extras we offer as standard: sat nav, bike rack, gas bottles, pet friendly (where applicable) UK breakdown cover, unlimited UK mileage, UK fully comprehensive insurance and free parking for your vehicle whilst you are away.
THE HANDOVER WILL CLARIFY IN DETAIL HOW YOUR SPECIFIC MOTORHOME WORKS
Our Luxury Motorhomes
4 Berth
Tay
This high spec A-Class at the top of our luxurious range. With its padded leather interior, you’ll be stepping into a world of luxury from the moment you set off. The 4 berth Tay comprises of a luxurious rear island bed with the option to raise or lower to ensure your needs are met to the highest standard. With spectacular drapes across the rear bed, you’ll find that this motorhome’s luxury design will provide a classic combination or suitability and style.
- Private bedroom with fixed island double bed
- Double bed over cab
- Large rear storage area.
4 Berth
Da Vinci
Our Da Vinci motorhome truly boasts luxury throughout. With a dedicated private bedroom area with an island bed and ensuite, every hidden space is devoted to luxury and comfort. Available in manual or automatic transmissions, this luxury motorhome teams the finest leather with high end specifications throughout.
- Private bedroom with fixed double bed
- Drop down double bed
- Large storage area in the rear
2 Berth
Como
Presenting one of our most popular luxury motorhomes, the Como 2 berth offers high-end style and design in a more compact environment. Most suited to couples, you’ll discover an electronic drop down double bed, and a convertible ¾ bed within the dining area.
- Electronic drop down double bed
- Under 6m in length
- Rear bathroom
5 Berth
Marco Polo LP
The Marco Polo Low Profile 5 berth available in automatic offers a luxurious quilted fixed double electronic dropdown bed above the dinette area, boasting a large amount of space for a tranquil holiday in pure comfort. With a rear lounge that can convert into a double or two singles. This 5 berth motorhome is perfect for families of up to 5.
- Low profile design
- Double bed in the rear lounge or two singles
- Double electronic drop down bed
4 Berth
Geneva
Built for an exquisite family adventure, or a romantic getaway, the Geneva is a perfect mid-sized motorhome with plenty of space. This low profile high-end luxury motorhome with a fixed double French bed at the rear, with the finest quilted covers and discreet privacy blinds, you’ll feel like royalty in our Geneva motorhome.
- Fixed double bed
- 6.74m long – just longer than an estate car
- Low profile and flowing aerodynamic design
- Ideal for couples or families with young children
4 Berth
Morgon
Our Morgon 4 Berth motorhome provides an automatic transmission motorhome designed with passion and quality in mind. The Morgon offers up space for 2 single beds at the rear which can be made into a double and liftable dropdown bed over the dining area, with ease. As with our other motorhomes, you’ll step in to find luxury from the entrance throughout, with ample space for storage and plenty of room to enjoy a relaxing time.
- Drop down double bed
- Twin single beds at rear
- Large storage area
4 Berth
Lugano
One of our newest additions to the fleet, this large motorhome has been very popular with families and festival goers. It provides plenty of space and sleeping accommodation options, with optimum comfort and leather furnishings. With its aerodynamic profile, it is easy to drive and is spacious enough to accommodate large families or groups.
- Low profile design
- Double electronic drop down bed
- Full size bunk beds at the rear
4 Berth
Garda
A very popular motorhome, you’ll feel completely at ease with the Garda, offering a smooth driving experience in outstanding luxury with plenty of living and sleeping space. If you’re looking to take on a family adventure of a lifetime surrounded with high quality fixtures and fittings, we’re sure you’ll be pleasantly surprised by the Garda motorhome.
- Large double bed over the cab
- Double bed at the rear
- Convertible 3/4 bed in dining area
- Large storage area at the rear
- Perfect for groups or families
5 Berth
Lomond
Step into the Lomond 4 Berth motorhome and enjoy perfection from the start. Ideal for families or friends, you’ll be astounded with the amount of space offered for your ultimate getaway. Ample space boasts throughout this motorhome, with a unique gallery kitchen, supplied with the highest quality oven, large fridge, and further storage cupboards above. The Italian design is evident throughout this spectacular motorhome, dedicated to offering a home from home feel.
- Large double bed over the cab
- Full size bunk beds at the rear
- Ideal for families or groups
2 Berth
McKenzie
The McKenzie offers 2 berth accommodation for couples and small families that seek the freedom of the open road. Fitted with 4 belted seating places, this comfortable motorhome benefits from exceptional concealed storage throughout the entire motorhome, allowing you to free up floor space for entertaining. An ample kitchen area pairs with comfortable seating in the form of a dinette bench to bring the entire family or party together at the end of a long day.
- Seating area forms 2 single beds or a large double
- Double opening back doors with bench seating
2 Berth
Valencia
Enjoy your family holiday or simply pop away for a romantic weekend in the Valencia. With a 2 berth design, this motorhome benefits from a large double bed to the rear with overhead storage and wall mounted storage.
Larger aisle and walkways allow you to move around freely while cabinet and hidden units allow your items to be stowed away from harms way. A hide away kitchen sits adjacent to the bed, making night-time visits a breeze while the addition of an additional single bed behind the cab offers another place for a weary guest to rest their head. The entire family will love the dedicate seating area which brings everyone together after a long day.
- Rear double bed
- Hide away bathroom
- Just over 6 meters in length
4 Berth
Adventura
Introducing the Adventura 4 Berth, as part of our luxury range of 4 berth motorhomes, you’ll be stepping into a world of exclusive features, just for you, to ensure your motorhome experience is of the highest quality.
- Low profile design
- Fixed rear transverse bed
- Liftable drop down bed at front
2 Berth
Derwent
Our Derwent 2 Berth motorhome is an exquisite choice for a romantic couple’s getaway; adventure across the UK and Europe in this ideal motorhome, designed with you in mind. Whether you’re heading off for a short break, or an extended holiday, the Derwent model will cover all of your storage needs, with a large garage box to the rear, and a flexible day/night living space in the rear.
- Seating area forms 2 single beds or a large double
- Double opening back doors with bench seating
- Isofix Fittings
- 6.3 meters in length
